Part-Time; Non-exempt
The Bass, Miami Beach’s contemporary art museum, seeks a responsible, dependable highly motivated, and detail-oriented candidate with excellent customer-service skills to join the Operations department’s retail team as The Shop Assistant.
The Shop is the museum’s boutique bookstore and gift shop, offering a curated selection of artist editions, art literature, and artisanal jewelry, accessories and home décor. The Shop is operated by museum staff, and is open during regular museum operating hours and during select special events in the evenings.
The Shop Assistant reports to the Operations Manager and works under the supervision of The Shop Curator.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Conduct opening and closing procedures for The Shop during regular museum hours.
- Ensure the shop is opened promptly at the designated time. Perform visual checks on stock displays, ensuring everything is properly tagged, organized, and the display is visually appealing, maintaining a welcoming environment for The Shop.
- Ensure The Shop is properly closed at the end of each day, including tidying up displays and preparing The Shop for the next day of operation.
- Assist in setting up and dismantling The Shop for special events, ensuring merchandise is properly tagged, organized, and stored. Assist in restoring The Shop at the completion of special events and before the next day of operation.
- Provide retail support during special events. Ensure the display is visually appealing for special events, maintaining a welcoming environment for The Shop.
- Provide excellent customer service to visitors during museum hours and special events, assisting them with inquiries, purchases, and providing information about brands, designers, and artists featured in The Shop.
- Develop and maintain accurate product knowledge. Stay informed about the brands, designers, and artists represented in The Shop, being able to confidently discuss their work and answer customer questions.
- Conduct and maintain merchandising and inventory of products at The Shop. Tag new merchandise with accurate pricing and descriptions. Assist in maintaining accurate inventory records and restocking shelves as needed.
- Receive and manage storage for new merchandise shipments, ensuring accurate documentation and safe storage practices, in communication with the Operations Manager and related staff.
- Maintain cleanliness of The Shop. Keep the gift shop clean and organized throughout the day, including dusting, sweeping, and tidying up displays.
- Other duties and responsibilities as assigned.
This job description describes the general nature of the duties and requirements of this job. It is not intended to be an exhaustive list or to limit the supervisor’s ability to modify work assignments as appropriate.
QUALIFICATIONS
- Previous experience in retail or customer service preferred.
- Strong organizational skills and attention to detail are required.
- Excellent communication, interpersonal and customer service skills are required.
- Ability to work effectively both independently and as part of a team is required.
- Knowledge or interest in art, design, and/or museum operations, is desirable.
- Flexibility to work weekends, evenings, and holidays as needed.
PHYSICAL REQUIREMENTS
Must be in good physical condition, able to move moderately heavy objects (35lbs.), bend, stoop, walk, climb stairs, stand, and sit for extended periods of time.
Must be able to work a flexible schedule including evenings and weekends for special events.
WORK SCHEDULE
This is a part-time, non-exempt position. The Shop is open during regular museum operating hours, Wednesday through Sunday, from 12 PM to 6PM.
Ability to work weekend and evening hours for special events as directed by supervisor.
This position is not open to remote work.
COMPENSATION
$16 Hourly (approximately 25 – 30 hours per week)
TO APPLY
Please submit the following materials to the hiring manager Isabella Oliva, Operations Manager, at [email protected].
- Resume/CV
- Cover Letter
- Three references. Provide full name, position, place of employment, phone number, and email address for each, as well as a brief description of how you know the individual.
NO THIRD-PARTY AGENCIES OR SUBMISSIONS WILL BE ACCEPTED.
No phone calls or walk-ins. Due to the high volume of applications received, we are unable to respond to individual inquiries. If your qualifications and experience match the needs of the current opening, potential candidates will be contacted for an interview. Applications will be considered on a rolling basis, and the position may be filled prior to the close of applications.
The Bass is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, political affiliation or veteran status. DFWP
