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WORKING AT THE BASS

The Bass is Miami Beach’s contemporary art museum. Focusing on exhibitions of international contemporary art, The Bass presents mid-career and established artists reflecting the spirit and international character of Miami Beach. The Bass seeks to expand the interpretation of contemporary art by incorporating disciplines of contemporary culture, such as design, fashion and architecture, into the exhibition program.

We always have many different volunteer and internship opportunities available year round. We may also have full-time salaried positions or part-time staff openings depending on availability and needs. Please follow the application instructions per each listing and email the required materials to the listed contact.

NO PHONE CALLS PLEASE

FIND US ON!

JOBS

→ Communications Manager

FLSA Code: Full-Time, Exempt

SUMMARY

The Bass’ Communications Manager is a key member of the museum’s leadership team and heads the museum’s Communications and Marketing Department, and is responsible for comprehensive strategy, development, and execution of the museum’s communications initiatives, including: advertising, marketing and promotions, social media, media relations, graphic design, branding and website. The Manager reports directly to the Deputy Director and oversees two full-time employees, the museum’s Graphic Design & Production Coordinator and Digital Marketing Coordinator. The Manager works collaboratively with all departments to develop, implement and evaluate visual materials, marketing strategies and strategic communications campaigns that support institutional fundraising, admission/program revenue and attendance goals. The Manager possesses superior written and verbal communications skills, an interest in the arts, and a minimum of 5 years of work experience in a similar role with a related organization.

PRINCIPLE DUTIES AND RESPONSIBILITIES

  • Provide leadership and strategic direction for The Bass’ marketing and communications activity, including branding, content strategy, digital marketing, advertising, website, audience research, public relations, promotions and patron experience.
  • Serve as head of the Communications Department and an active member of The Bass Leadership Team, collaborating with other department heads to develop marketing and communications strategies related to artistic programming, fundraising, education and audience engagement.
  • Develop and implement a 5-year strategic integrated marketing communications (IMC) plan, including all activities related to generating admission revenue, repeat visitation, audience growth patron services and educational programming revenue.
    • Develop strategies and plan with the Director of Individual Giving to ensure necessary promotional support toward The Bass’ efforts in fundraising, membership acquisition and retention, related special events, donor recognition and corporate partnerships.
    • Develop strategies and plan with the Director of Education and departmental staff to ensure necessary promotional support toward The Bass’ Creativity Center programming, public programs and educational outreach efforts.
    • Work closely with the Deputy Director and operational staff to ensure strategic branding and marketing support for operational and facility goals, such as venue rentals, on-site signage, and guest services needs.
  • Supervise the museum’s Digital Marketing Coordinator, setting goals and advising on strategy for the museum’s email marketing, website, social media and digital advertising program.
  • Develop the style, format and tone of all museum communications (including written statements, visual design and spoken scripts) and train/advise staff on proper messaging.
  • Direct the media relations program for the museum, serving as the chief press officer and principal media spokesperson for the museum, servicing all press inquiries and interview requests.
    • Work closely alongside the museum’s curatorial department to advise and develop press strategy for museum exhibitions and collections
    • Write press releases and source content and photography to create museum press kits
    • Supervise and contract the museum’s PR agency, directing strategy, announcements, and media materials.
    • Supervise departmental PR and Marketing interns to ensure a robust system for collecting, organizing and reporting on press clippings, updating and maintaining event listings, updating and growing media contact list, and creating and organizing institutional press kits.
  • Serve as the museum’s marketing and communications expert, keeping informed of new trends and media by conducting regular research and implementing industry best practices
  • Create and oversee audience outreach and expansion efforts by seeking and developing key cross-promotional partnerships with a variety of organizations, businesses and others
  • Supervise the museum’s Graphic Design & Production Coordinator and related contractors, setting deadlines, budget and expectations, enforcing branding guidelines across all visual materials, both digital and print.
  • Represent the museum at internal and external events in both a media relations and promotional capacity
  • Serve as the museum’s communications liaison with local government and business councils by regularly attending meetings and developing partnerships, including the City of Miami Beach’s Cultural Anchors, Greater Miami Convention and Visitors Bureau (GMCVB), Miami Beach Chamber of Commerce, Miami-Dade Gay and Lesbian Chamber of Commerce, the Arts and Business Council, among others.
  • Develop and implement the museum’s photography and videography licensing and copyright documentation process
  • Develop and enforce the annual departmental budget for all marketing, communications, printing and related expenses, including personnel.

QUALIFICATIONS

  • Bachelor’s degree required, post-graduate degree is a plus
  • At least 5 years’ of management/senior-level experience in public relations, communications or marketing for a non-profit, arts organization or related field
  • Proven track record in securing marquee media coverage at the national and international level
  • Superior writing and copy editing skills
  • A deep interest in the arts, preferably experience or education in contemporary art
  • Exceptional verbal and written communication skills, superior presentation skills and precise attention to detail are a must
  • Effective managerial abilities, with the ability to supervise a team of in-house and external personnel
  • Ability to effectively create, implement and monitor a departmental budget and deadlines
  • Proven social media marketing experience and an ability to set and achieve quantifiable goals
  • Ability to work quickly and efficiently, and adapt to a flexible work flow in a fast-paced work environment
  • Strong computer and design skills, with advanced knowledge of Adobe Creative suite, including InDesign, Illustrator and Photoshop are a plus
  • Must be fluent in English with exceptional writing and verbal speaking skills. Fluency in Spanish, is highly desired. Fluency in other languages is a plus.

WORK SCHEDULE

  • This is a full-time, exempt position. Candidate will work 40 hours per week as scheduled, within administrative office hours from Monday to Friday, 9:30 AM – 5:30 PM*.

COMPENSATION

  • Annual salary commensurate with experience.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

  • *Work will be performed in an office environment at the museum. During the COVID-19 pandemic, all non-essential staff members, including this role, are able to work remotely from home. Proper equipment and supplies needed to complete the requirements of the job will be provided. Once staff are required to return to the building, so will this position. 
  • Position requires working at a desk and utilizing computer and telephone for prolonged periods of time. 
  • For special events, must be able to stand for several hours at a time.
  • Position may require occasional heavy lifting of 30 lbs or less

TO APPLY

  • Please submit the following materials to [email protected] no later than Friday, November 13, 2020. Applications will be considered on a rolling basis, and the position may be filled prior to the close of applications.
    • Resume/CV
    • Cover Letter
    • A minimum of three work samples with a clear description of your role in the project and the tools/principles used. Please also identify the budget for the project, and evaluate the success or difficulties. 
    • At least two professional supervisor references and at least one professional peer reference (academic or personal references will not be considered). Full name, position, place of employment, phone number and email address must be submitted for each, as well as a description of how you know the individual.
  • Please, no phone inquiries or in-person submissions will be considered.
  • NO THIRD PARTY AGENCIES, HEAD-HUNTERS OR SUBMISSIONS FROM PERSONS/ENTITIES REPRESENTING INDIVIDUALS WILL BE ACCEPTED. 

Due to the high volume of applications received, we are unable to respond to individual inquiries. If your qualifications and experience match the needs of the current opening, potential candidates will be contacted for an interview.

This job description describes the general nature of the duties and requirements of this job. It is not intended to be an exhaustive list or to limit the supervisor’s ability to modify work assignments as appropriate. 

The Bass is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, political affiliation or veteran status. DFWP

→ Digital Marketing Coordinator

FLSA Code: Full-Time, Exempt

SUMMARY

The Bass, Miami Beach’s contemporary art museum, seeks a highly motivated, creative, data-driven and effective, visual, written and verbal communicator to join the Communications team as a Digital Marketing Coordinator. The Digital Marketing Coordinator is responsible for strategy, planning and development of creative digital content and marketing campaigns and implementation of the marketing program to support the museum’s overall audience development, programming and revenue goals. The candidate will report directly to the Communications Manager and manage and collaborate with external and departmental content creators (Graphic Design and Production Coordinator, interns, etc.) on the execution of marketing materials and implementation of promotional campaigns. The Digital Marketing Coordinator will be responsible for overseeing content development and production for all digital channels, email marketing, copywriting, social media community management, optimization of the museum website for SEO/SEM, reporting and media buying/advertising. Candidate must be knowledgeable in digital marketing, and possess excellent written and verbal communication skills, an interest in the arts, and a minimum of 2-3 years of formal, full-time work experience in a related field handling similar responsibility.

PRINCIPLE DUTIES AND RESPONSIBILITIES

  • Work directly with the Communications Manager to plan creative campaigns and participate in the development of the museum’s marketing and advertising strategy
  • Develop and manage the production of engaging content for distribution across multiple channels that supports the museum’s audience development, programming and revenue goals 
  • Oversee content distribution and promotion channels including general website, the museum blog, social media accounts and paid advertising, etc.
  • Manage a creative content team, including graphic designer, videographer, photographer, social media, and more to support marketing campaigns and to develop visual needs across the museum’s digital channels (social media, website, paid advertising, online media partnerships, etc.)  
  • Manage vendors, production budget, planning, timeline and deliverables for video and photography production
  • Create and manage content calendar and monitor content schedule and publishing to improve on current practices where required
  • Works with stakeholders to balance aggressive timelines while maintaining space for creative work and exploration
  • Research best practices and new and emerging trends in digital and AI to inform creative content strategies and approaches
  • Build and manage a rich reporting system that analyzes the museum’s engaged audience across digital platforms
  • Implement strategies for growing audiences across digital platforms and optimize the museum’s marketing automation systems
  • Optimize the museum website through keywords, meta-tagging and development of original content to support SEO/SEM efforts
  • Work directly with the Graphic Design & Production Coordinator to implement marketing campaigns across digital platforms and assess/develop visual needs
  • Manage the Google Ad Grant and ensure that full spend is being achieved
  • Manage budget and place all digital media buys, including but not limited to social media (Facebook and Instagram), Adroll remarketing and Google Ad Words
  • Represent the museum in a communications role at events alongside the Communications Manager
  • Oversee the email marketing database for the museum and manage email newsletters, seeking support and making design requests from the Graphic Design & Production Coordinator
  • Oversee, write and edit content for various communications materials, including: ad copy, social media posts, and email newsletters, and print materials, among others
  • Oversee community management and regulate social media platforms daily, including managing the scheduling and posting of content
  • Supervise departmental interns, sourced by the Communications Manager

QUALIFICATIONS

  • Bachelor’s degree required
  • At least 2-3 years’ experience in marketing, advertising, or communications for an art institution, non-profit business or related field
  • Exceptional verbal and written communication skills, excellent presentation skills and precise attention to detail are a must
  • Strong organizational and project management skills including the ability to effectively monitor project budgets, meet and enforce deadlines
  • Strong computer and software skills, with advanced knowledge of email marketing tools (Mailchimp or related), digital media buying venues (Adroll, Google Ad Words, Facebook/Instagram), social media scheduling tools (Hootsuite, Later, or related) is required. Candidates should be prepared to share examples of their work demonstrating these abilities. 
  • Experience with supervising teams and the ability to manage relationships with external partners
  • Ability to work quickly and efficiently, and adapt to a flexible workflow in a fast-paced work environment
  • Knowledge of Adobe Creative Suite, web development and HTML/CSS code are a plus

WORK SCHEDULE

  • This is a full-time, exempt position. Candidate will work 40 hours per week as scheduled, within administrative office hours from Monday to Friday, 9:30 AM – 5:30 PM*.

COMPENSATION

  • Annual salary commensurate with experience.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

  • *Work will be performed in an office environment at the museum. During the COVID-19 pandemic, all non-essential staff members, including this role, are able to work remotely from home. Proper equipment and supplies needed to complete the requirements of the job will be provided. Once staff are required to return to the building, so will this position. 
  • Position requires working at a desk and utilizing computer and telephone for prolonged periods of time. 
  • For special events, must be able to stand for several hours at a time.
  • Position may require occasional heavy lifting of 30 lbs or less

TO APPLY

  • Please submit the following materials to [email protected] no later than Friday, November 13, 2020. Applications will be considered on a rolling basis, and the position may be filled prior to the close of applications.
    • Resume/CV
    • Cover Letter
    • A minimum of three work samples with a clear description of your role in the project and the tools/principles used. Please also identify the budget for the project, and evaluate the success or difficulties. 
    • At least two professional supervisor references and at least one professional peer reference (academic or personal references will not be considered). Full name, position, place of employment, phone number and email address must be submitted for each, as well as a description of how you know the individual.
  • Please, no phone inquiries or in-person submissions will be considered.
  • NO THIRD PARTY AGENCIES, HEAD-HUNTERS OR SUBMISSIONS FROM PERSONS/ENTITIES REPRESENTING INDIVIDUALS WILL BE ACCEPTED. 

Due to the high volume of applications received, we are unable to respond to individual inquiries. If your qualifications and experience match the needs of the current opening, potential candidates will be contacted for an interview.

This job description describes the general nature of the duties and requirements of this job. It is not intended to be an exhaustive list or to limit the supervisor’s ability to modify work assignments as appropriate. 

The Bass is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, political affiliation or veteran status. DFWP

→ Guest Services Associate

FLSA Code: Part-Time, Non-Exempt

SUMMARY

The Bass, Miami Beach’s contemporary art museum, seeks dynamic, outgoing Guest Services Associates to provide reliable and effective front-line service to the museum. As the “face of the Bass,” Guest Services Associates are responsible for delivering outstanding customer service and being positive representatives of the Bass at all times. Guest Services Associates report directly to the Operations Manager.

ESSENTIAL DUTIES

  • Perform general museum reception, greeting the public, special guests, members, and groups in a cheerful, positive manner at all times.
  • Ensure a positive and safe experience for all museum users including exhibition visitors, program participants, café/shop visitors, event attendees and those participating in on- site rentals.
  • Provide and maintain accurate information about the museum, exhibits, programs, and services.
  • Process admissions, program fees, membership fees, and various payments through a Point of Sale system (Altru); balance all intakes at close of business before submitting to Senior Guest Services Associate.
  • Answer all general phone inquiries and/or transfer callers to the appropriate staff member.
  • Capture accurate statistical, marketing and membership data.
  • Assist with administrative tasks as needed:  mail pick up and processing, and purchasing staff supplies, maintaining forms, supply sourcing and ordering, correspondence, and filing.
  • Maintain a clean, business-like front-of- house environment.
  • Assist with other duties as required and assigned by the Operations Manager

ESSENTIAL SKILLS

  • Positive team player with excellent communication, interpersonal skills, and conflict resolution
  • Proficient organizational and time-management skills and strong multi-tasking abilities
  • Strong computer skills required, including proficiency in the Microsoft Office Suite
  • Strong mathematical skills, attention to detail and significant use of memory

ESSENTIAL ABILITIES

  • Ability to work under general direction
  • Ability to process information accurately and within a deadline
  • Aptitude for performing work requiring close attention to detail
  • Ability to prioritize workload and to change priorities on short or little notice

QUALIFICATIONS/EXPERIENCE

  • High School Diploma or Equivalent required; Bachelor’s Degree preferred
  • Fluency in Spanish strongly preferred
  • Experience in cash handling with knowledge of Point of Sale systems preferred
  • Museum/Art experience not required, but preference will be given to candidates with an interest in the field

WORK SCHEDULE

  • 20-28 hours per week, with potential for more based on event needs
  • Scheduling TBD, but flexible

COMPENSATION

  • Commensurate with experience

DATE OF HIRE

Applications accepted on a rolling basis

TO APPLY

Please send a resume and cover letter to [email protected]. Please, no phone inquiries.

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

No third party agencies or submissions will be accepted. 

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, political affiliation or veteran status. DFWP

Due to the high volume of applications received, we are unable to respond to individual inquiries. If your qualifications and experience match the needs of the current job or internship opening, potential candidates will be contacted for an interview.

NO PHONE CALLS PLEASE

OPPORTUNITIES

→ Internships

The Bass’ intern program is aimed at college juniors, seniors and recent graduates, graduate students and young museum professionals. The program provides an introduction to the inner workings of specific departments and theoretical training in a museum. The Bass encourages applicants from a wide range of disciplines in an effort to realize a well-rounded team for the intern program. Internships at The Bass are unpaid unless otherwise noted.

For more information on internships, please contact us at [email protected].

VIEW AVAILABLE INTERNSHIPS

→ Volunteers

Volunteers are an essential part of The Bass. The volunteer program offers positions in various departments ranging from events, programs, membership, marketing and clerical projects. Teens, college students, and members of the community are all encouraged to join as volunteers to support the museum’s programs.

For more information on our volunteer program, please email [email protected].

APPLY!

NO PHONE CALLS PLEASE

→ Docents

Docents are an integral part of the visitor experience at The Bass. Trained by museum education staff as tour guides, docents give interactive tours to individuals as well as visiting groups of children and adults. Docents receive educational tutorials on the exhibitions and attend group outings, as well as gain access to a behind-the-scene look of the museum.

For more information on our docent program, please email [email protected].

APPLY!

NO PHONE CALLS PLEASE

→ The Teen Board

The latest addition to our volunteer opportunities is the Teen Board, aimed at bringing teens together to help plan events and activities for the community. Open to students aged 13 through 18.

APPLY!

For more information:
[email protected]

[Virtual]
[Virtual]