DEPARTMENT: Development
REPORTS TO: Director of Development
TYPE: Full-time (Exempt)
LEVEL: Mid-level
SALARY: Commensurate with experience
LOCATION: Miami Beach, FL
WORK SCHEDULE: Monday-Friday from 9:30am-5:30pm (hybrid setting)
START DATE: As soon as possible
MISSION STATEMENT
The Bass, Miami Beach’s contemporary art museum, creates connections between international contemporary art and the museum’s diverse audiences. The Bass shares the power of contemporary art through experiences that excite, challenge, and educate.
JOB DESCRIPTION
The Development Manager plays a key role in driving membership growth, retention, and engagement at The Bass. This position is responsible for managing and cultivating all membership levels up to $1,500, while overseeing key affinity groups including Future Bass and the Women’s Circle. This role also leads initiatives tied to membership experience and revenue generation, including The Bass Art Pass, brick campaigns, and other donor engagement programs. Working closely with the Director of Development, this position supports a dynamic calendar of events and touchpoints designed to deepen relationships and strengthen the museum’s community of supporters.
RESPONSIBILITIES
Membership Strategy & Management
- Manage and grow all membership levels up to $1,500, including acquisition, renewal, and upgrades
- Develop and implement targeted strategies to increase retention and engagement across these tiers
- Track performance and trends; provide regular reporting and actionable insights
- Ensure a seamless and high-quality member experience from onboarding through renewal
Affinity Groups & Giving Communities
- Oversee and grow Future Bass ($1,500) and the Women’s Circle ($1,000) as key engagement platforms
- Lead recruitment, stewardship, and communications for both groups
- Collaborate with the Development team to strengthen programming, visibility, and member value
Programs & Campaigns
- Manage the Bass Art Pass program, ensuring strong member participation and benefit delivery
- Oversee brick and other naming campaigns, including sales, fulfillment, and donor recognition
- Support and execute additional membership initiatives and campaigns
Events & Engagement
- Assist in planning and execution of events for membership tiers and affinity groups, including:
- Exhibition opening receptions
- Member previews and curator-led tours
- Social and networking events for Future Bass and Women’s Circle
- Collaborate cross-departmentally to ensure seamless execution and alignment with museum
CRM & Data Management
- Maintain accurate and up-to-date records in Blackbaud Altru (or similar CRM)
- Track member activity, renewals, and engagement metrics
- Generate reports to support forecasting, analysis, and strategic planning
- Ensure data integrity and best practices
Communications & Stewardship
- Support development of targeted communications, including invitations, renewals, and acknowledgments
- Ensure consistent, compelling messaging aligned with The Bass’s mission
- Create thoughtful, personalized touchpoints that enhance donor satisfaction and long-term loyalty
QUALIFICATIONS AND DESIRED SKILLS
- Bachelor’s degree in a related field (e.g. fine arts, project management, arts administration, art history, etc.)
- 3-5 years of experience in development, membership, or a related field such as a gallery, museum, arts non-profit, etc.
- Thorough understanding of membership programs and donor engagement strategies
- Strong interpersonal, written, and verbal communication skills; bilingual preferred, not required; ability to easily communicate with a variety of constituents and stakeholders
- Experience with Blackbaud Altru or similar CRM systems preferred
- Strong organizational, planning, project management, and research skills
- Ability to research, organize, and maintain file systems
- Experience planning and executing events
- Passion for the arts and a commitment to The Bass’s mission
- Ability to work independently and self-directed, exercise creative problem-solving, initiative and good judgment to successfully organize and complete assignments
- Detail-oriented, meticulous, and conscientious in following through on assigned tasks
- Ability to establish and maintain effective working relationships with staff and stakeholders
- Proficiency with Microsoft Office (Outlook, Word, Excel, and Power Point) required
PHYSICAL REQUIREMENTS
- Must be in good physical condition with the capability to effectively use and operate various items of office equipment
- Must be able to move moderately heavy objects (35lbs.), bend, stoop, walk, climb stairs, stand, and sit for extended periods of time
- Must be able to work a flexible schedule including evenings and weekends
TO APPLY
Please submit resume, cover letter (including desired compensation), and three references (include full name, relationship to you, place of employment, phone number, and email) to Executive Office & Human Resources Manager Everett Ford at [email protected]. Include the Subject line “Development Manager Job Application” in your email. Applications will be considered on a rolling basis until the position is filled.
Due to the high volume of applications received, we are unable to respond to all inquiries. Please, no phone inquiries or in-person submissions. If your qualifications and experience match the needs of the current opening, we will contact you for an interview.
The Bass is committed to creating a diverse environment. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, political affiliation, or veteran status.