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WORKING AT THE BASS

The Bass is Miami Beach’s contemporary art museum. Focusing on exhibitions of international contemporary art, The Bass presents mid-career and established artists reflecting the spirit and international character of Miami Beach. The Bass seeks to expand the interpretation of contemporary art by incorporating disciplines of contemporary culture, such as design, fashion and architecture, into the exhibition program.

We always have many different volunteer and internship opportunities available year round. We may also have full-time salaried positions or part-time staff openings depending on availability and needs. Please follow the application instructions per each listing and email the required materials to the listed contact.

NO PHONE CALLS PLEASE

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JOBS

Guest Services Associate

FLSA Code: Part-Time, Non-Exempt

SUMMARY

The Bass, Miami Beach’s contemporary art museum, seeks dynamic, outgoing Guest Services Associates to provide reliable and effective front-line service to the museum. As the “face of the Bass,” Guest Services Associates are responsible for delivering outstanding customer service and being positive representatives of the Bass at all times. Guest Services Associates report directly to the Operations Manager.

ESSENTIAL DUTIES

  • Perform general museum reception, greeting the public, special guests, members, and groups in a cheerful, positive manner at all times.
  • Ensure a positive and safe experience for all museum users including exhibition visitors, program participants, café/shop visitors, event attendees and those participating in on- site rentals.
  • Provide and maintain accurate information about the museum, exhibits, programs, and services.
  • Process admissions, program fees, membership fees, and various payments through a Point of Sale system (Altru); balance all intakes at close of business before submitting to Senior Guest Services Associate.
  • Answer all general phone inquiries and/or transfer callers to the appropriate staff member.
  • Capture accurate statistical, marketing and membership data.
  • Assist with administrative tasks as needed:  mail pick up and processing, and purchasing staff supplies, maintaining forms, supply sourcing and ordering, correspondence, and filing.
  • Maintain a clean, business-like front-of- house environment.
  • Assist with other duties as required and assigned by the Operations Manager

ESSENTIAL SKILLS

  • Positive team player with excellent communication, interpersonal skills, and conflict resolution
  • Proficient organizational and time-management skills and strong multi-tasking abilities
  • Strong computer skills required, including proficiency in the Microsoft Office Suite
  • Strong mathematical skills, attention to detail and significant use of memory

ESSENTIAL ABILITIES

  • Ability to work under general direction
  • Ability to process information accurately and within a deadline
  • Aptitude for performing work requiring close attention to detail
  • Ability to prioritize workload and to change priorities on short or little notice

QUALIFICATIONS/EXPERIENCE

  • High School Diploma or Equivalent required; Bachelor’s Degree preferred
  • Fluency in Spanish strongly preferred
  • Experience in cash handling with knowledge of Point of Sale systems preferred
  • Museum/Art experience not required, but preference will be given to candidates with an interest in the field

WORK SCHEDULE

  • 20-28 hours per week, with potential for more based on event needs
  • Scheduling TBD, but flexible

COMPENSATION

  • Commensurate with experience

DATE OF HIRE

Applications accepted on a rolling basis

TO APPLY

Please send a resume and cover letter to [email protected]. Please, no phone inquiries.

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

No third party agencies or submissions will be accepted. 

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, political affiliation or veteran status. DFWP

Due to the high volume of applications received, we are unable to respond to individual inquiries. If your qualifications and experience match the needs of the current job or internship opening, potential candidates will be contacted for an interview.

NO PHONE CALLS PLEASE

Studio Programs Manager

Position Overview

The Studio Programs Manager is responsible for conceiving, implementing, and managing studio programs for various age groups including children, teens and adults. This position oversees programs that utilize The Bass’ collections and special exhibitions as a learning resource for all ages.
This is a full-time position, 40 hours per week Monday through Friday onsite at The Bass; with frequent evening or weekend hours. This exempt position reports to the Director of Education. Primary areas of responsibility include general administrative and clerical duties for the Museum Education Department, developing and managing education programs and community events and providing customer service to visitors/callers and program participants to The Bass.

Essential Functions include, but are not limited to

  • Recruit, hire, train, and supervise contracted Teaching Artists, Class Assistants, Volunteers and Interns
  • Manage and oversee the scheduling of Teaching Artists, Class Assistants, Volunteers, Docents/Tour Guides and Interns; assist with logistical needs, and communicate updates to appropriate internal staff and departments
  • Conduct evaluations and assessments of programs
  • Develop strategic partnerships with cultural and community organizations to expand studio programs
  • Serve as the primary public contact for the department
  • Manage budgets for studio programs, order materials and submit invoices/receipts for any expenses related to the programs
  • Maintain 3 art studio classrooms and storage, including use, organization, and cleaning of spaces, purchasing and inventory of supplies
  • Handle registrations, scheduling and set up of all studio programs including school/group tours
  • Manage department records and databases and provide reporting information for grants and other supporters/funders
  • Prepare marketing material content, review online content, write text and provide images for communications department to promote studio programs
  • Occasionally deliver talks, workshops and activities in partnership with other education staff, storytellers and teaching artists
  • Contribute to other Education Department/Museum initiatives and project as time permits

 

Skills, Knowledge, and Abilities

  • Highly self‐motivated, energetic, outcome‐oriented individual who demonstrates strong interpersonal skills
  • Ability to work independently as well as part of a team
  • Ability to deal professionally and sensitively with a diverse audience and a wide range of contacts at different levels
  • Ability to handle a number of projects and prioritize work
  • Ability to devise, research, prepare and deliver exciting and engaging learning sessions
  • Excellent organizational and planning skills
  • Excellent oral and written communications skills
  • Excellent time management, attention to detail and organization skills
  • Strong computer skills and willingness to learn new programs
  • Commitment to social inclusion and making museums accessible to a wide-ranging audience
  • Proficiency in Spanish desirable
  • Comfort and ability with databases and compiling statistics
  • Knowledge of ALTRU program desirable

 

Qualifications

  • BA in art education or related field preferred, or equivalent experience
  • 2-3 years of professional experience in a museum or art education setting
  • Strong interpersonal skills in an environment with extensive public contact with people who are diverse in age, cultural background, and ability
  • Experience supervising teaching artists and part-time staff
  • Experience coordinating programs, developing lesson plans, originating, implementing and conducting art education programs
  • Computer literacy, knowledge of Word, Excel and most Microsoft applications

 

COMPENSATION

  • Annual salary commensurate with experience

 

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

  • During the COVID-19 pandemic, this person will split time between working remotely from home and working onsite at The Bass. Proper equipment and supplies needed to complete the requirements of the job will be provided. Once staff are required to return to the building, so will this position.
  • Position requires working at a desk and utilizing computer and telephone for prolonged periods of time.
  • For special events, must be able to stand for several hours at a time.
  • Position may require occasional heavy lifting of 30 lbs. or less.

 

TO APPLY

  • Please submit the following materials to Kylee Crook, Lindemann Family Director of Education, at [email protected] Applications will be considered on a rolling basis until the position is filled.
    • Resume/CV
    • Cover Letter, including desired salary range
    • At least one work sample of program creation/management  with a clear description of your role in the project and the tools/principles used
    • At least three references, one professional supervisor references, one professional peer reference, and a third reference of choice. Personal references will not be considered. Full name, position, place of employment, phone number and email address must be submitted for each, as well as a description of how you know the individual
  • Please, no phone inquiries or in-person submissions will be considered.
  • NO THIRD-PARTY AGENCIES, HEAD-HUNTERS OR SUBMISSIONS FROM PERSONS/ENTITIES REPRESENTING INDIVIDUALS WILL BE ACCEPTED.

 

Due to the high volume of applications received, we are unable to respond to individual inquiries. If your qualifications and experience match the needs of the current opening, potential candidates will be contacted for an interview.

This job description describes the general nature of the duties and requirements of this job. It is not intended to be an exhaustive list or to limit the supervisor’s ability to modify work assignments as appropriate.

The Bass is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, political affiliation or veteran status.

 

OPPORTUNITIES

Internships

The Bass’ intern program is aimed at college juniors, seniors and recent graduates, graduate students and young museum professionals. The program provides an introduction to the inner workings of specific departments and theoretical training in a museum. The Bass encourages applicants from a wide range of disciplines in an effort to realize a well-rounded team for the intern program. Internships at The Bass are unpaid unless otherwise noted.

For more information on internships, please contact us at [email protected].

VIEW AVAILABLE INTERNSHIPS

Volunteers

Volunteers are an essential part of The Bass. The volunteer program offers positions in various departments ranging from events, programs, membership, marketing and clerical projects. Teens, college students, and members of the community are all encouraged to join as volunteers to support the museum’s programs.

For more information on our volunteer program, please email [email protected].

APPLY!

NO PHONE CALLS PLEASE

Docents

Docents are an integral part of the visitor experience at The Bass. Trained by museum education staff as tour guides, docents give interactive tours to individuals as well as visiting groups of children and adults. Docents receive educational tutorials on the exhibitions and attend group outings, as well as gain access to a behind-the-scene look of the museum.

For more information on our docent program, please email [email protected].

APPLY!

NO PHONE CALLS PLEASE

The Teen Board

The latest addition to our volunteer opportunities is the Teen Board, aimed at bringing teens together to help plan events and activities for the community. Open to students aged 13 through 18.

APPLY!

For more information:
[email protected]